Refund Policy

NI FRUITS — Refund Policy
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Thank you for shopping at NI Fruits.

Because our products are fresh, perishable fruits, our refund policy is limited:

Eligibility for Refunds
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– Fresh, unopened produce may be returned within 24 hours of delivery for a full refund or store credit if you are not fully satisfied (proof of purchase required).
– We will not accept returns after receipt once produce has been consumed or is no longer in saleable condition.
– No refunds are permitted for changes of mind once the order has been dispatched.

Process
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To initiate a refund, please contact us at NIFRUITS5059@gmail.com or +91-8884678648 within 24 hours of delivery, providing:
– Your order number
– Photos of the produce (if reporting damage or quality issues)

We will evaluate your request and, if approved, issue a refund to your original payment method within 5–7 business days. For COD orders, refunds will be processed via bank transfer or store credit.

Exclusions
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The following are not eligible for refunds unless faulty:
– Produce that has been consumed or altered
– Produce returned after 24 hours of delivery
– Items reported as damaged where the outer packaging was not also signed-for as damaged

Contact
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For refund enquiries, please contact:
Email: NIFRUITS5059@gmail.com
Phone/WhatsApp: +91-8884678648 (Mon–Sat 9 AM–7 PM)

We will normally respond within 24 hours.